Withdrawal return procedure:
In case of withdrawal, send us the parcel by any transport you wish at our headquarters, at your own expense of shipping costs *.
The product must contain the original purchase receipt or invoice & a note stating the Iban account you wish to refund, bank name and beneficiary.
* In case the return is due to a mistake of the company (product manufacturing defect, wrong product shipment) the company bears the return costs.
1. The product must not have been used,
2. The return must be made within fourteen (14) calendar days from the dispatch of the order,
3. The product must be accompanied by the original proof of purchase (Retail Receipt, invoice, etc.) & be in the condition received by the customer, complete and without damage, and its packaging must be that normally accompanies the product.
If you need help with the process you can contact customer service on business days and hours (Monday-Friday 9: 30-14: 30) at 27210 41550.
PRODUCT RETURN ADDRESS
In case you want to return the products you bought to us, the address to which the products to be returned must be:
NAME: NIKOLI STAVROULA
ΤΑΧ. ADDRESS: 4 THOUSAND KALAMAT MANTINIA
Tax Identification Number: 041501831
Note that :
The products arrive at our company at your own risk, so you must make sure that they are properly packaged and can not be damaged on the road!
All goods will be inspected upon return to the company.
In case a product is returned in an unsuitable condition, it will be returned to you at your own expense.
The company is not responsible for any products that have been returned to us by mistake.
We recommend that you keep the shipping receipt until the return of your product is complete.
The relations between the parties will be governed by Greek and European law and the disputes arising from it, which can not be resolved amicably, will fall under the jurisdiction of the Courts of Kalamata.